Refund Policy
1. All sales final
All Access KC sells digital access to information. The moment you complete checkout, the guide is delivered to your device. Because we cannot un-deliver information once it has been read, all sales are final. We do not offer refunds for change of mind, lack of use, deciding the guide did not match what you expected, deciding you did not need it after all, or any other reason unrelated to the technical-delivery-failure exception below.
2. The only exception — technical delivery failure
If you pay and the guide does not actually unlock on your device — the page will not load, the unlock token does not register, the site is offline at the moment you try to access it, or a comparable technical failure of delivery — email info@allaccesskc.com with your Stripe receipt. We will either resolve the technical issue or refund you in full.
This exception applies only to failures of delivery, not to any form of dissatisfaction with the content you found inside the guide.
3. What you acknowledge at checkout
By completing the $5 purchase through Stripe, you confirm and acknowledge that:
- You are buying digital content that is delivered immediately upon payment
- You expressly request immediate access to that digital content
- You acknowledge that you lose any right of withdrawal or cooling-off period that would otherwise apply to digital content the moment access is delivered — including, for buyers located in the European Union or United Kingdom, the right of withdrawal under EU Consumer Rights Directive Article 16(m) and equivalent United Kingdom Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 37(1)
- All sales are final, with the sole exception of the technical-delivery-failure case described in Section 2
4. Lost access on the same purchase
Your purchase is bound to the browser and device where you completed checkout, by way of a unique session ID stored in your browser's localStorage. If you clear your browser data, switch browsers, switch devices, or change to a new computer, the guide will lock again. This is not a refund situation — it is a re-unlock situation.
Email info@allaccesskc.com with your Stripe receipt and we will help you re-unlock the guide on your current device without charging you again.
5. Chargebacks
If you initiate a chargeback with your bank or card issuer instead of emailing us first about a technical issue, we will provide Stripe with the full record of your purchase — including the Stripe session ID, the browser user-agent, the IP address, the access timestamps, and any prior correspondence — to defend against the chargeback. We strongly prefer that you email us first; in nearly every case the underlying issue can be resolved more quickly that way.
6. Revocation of access for abuse
If we revoke your access for violation of the Terms of Service (for example, attempting to share or resell your unlock, scraping the site, or attempting to defraud the payment system), no refund will be issued, regardless of whether the conduct constituted a technical issue with delivery.
7. Changes to this policy
We may update this policy from time to time. We will revise the "Last updated" date at the top. The version of this policy in effect at the time of your purchase governs that purchase; subsequent changes do not apply retroactively to purchases already made.
8. Contact
Technical-delivery issues, re-unlock requests, or anything else: info@allaccesskc.com.